Role: Service Delivery Processes Lead

The Service Delivery Processes Lead is the engagement manager responsible for managing the Service Delivery Processes stream in the transition engagement. In a small transition engagement this role can be executed by the Engagement Manager (Transition) or by any of the other stream leads in a dual role.

Relationships

Performs: Define New Processes Design Training Programs Develop Training Material Release Service Delivery Processes Tailor Existing Processes	Responsible for:
Additionally Performs: Verify Processes And Training Artifacts	Modifies: Process Definitions Process Tailorings Process Training Kit Process Training Plan Release Note Service Governance Plan